Service Business高引用文章

• A global approach to the analysis of user behavior in mobile payment systems in the new electronic environment

  引用次数：19

• Psychological contract breach and service innovation behavior: psychological capital as a mediator

  引用次数：11

• Antecedents of customer participation in business ecosystems: evidence of customers' psychological ownership in Facebook

  引用次数：6

• Quality management as a driver of innovation in the service industry

  引用次数：6

• Motivation triggers for customer participation in value co-creation

  引用次数：6

• Value logics for service innovation: practice-driven implications for service-dominant logic

  引用次数：5

• Effects of key value co-creation elements in the healthcare system: focusing on technology applications

  引用次数：5

• A comparative analysis of electronic service quality in the online open market and social commerce: the case of Korean young adults

  引用次数：5

• Alleviating job stress to improve service employee work affect: the influence of rewarding

  引用次数：5

• Understanding shopping routes of offline purchasers: selection of search-channels (online vs. offline) and search-platforms (mobile vs. PC) based on product types

  引用次数：4